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job title
assembly plant: after sales service engineer

company: hangzhoujiedrivetechnologyco.,ltd

address: no. 399 qingliu south road, ​konggang new town, xiaoshan hangzhou china​

job description:

1.according to the customer complaint handling plan and the customer site implementation of product failure analysis and maintenance work, strive to solve the problem of product failure in the customer site, ensure the normal operation of the product, and continuously improve customer satisfaction;

2.according to the customer's on-the-spot product usage situation, carry out customer knowledge training, actively respond to customer's product usage consultation, guide customers to use and maintain products correctly, maximize product performance, extend product life, and improve customer's product usage satisfaction;

3.perform the operation process of business unit, fill out the after-sales service form, record the work process and results of the after-sales service, and submit them to the superior supervisor for filing after confirmation by the customer.

requirements:

1.technical secondary school or above.

2.more than 2 years working experience in industry.

3.familiar with reducer working principle and maintenance skills;

4.good communication skills and be able to travel.

contact information:

tel:0571-82997518

email:hr@jie.com.cn

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